Sofist is dedicated to taking Software Quality Engineering and the customer experience to new heights. Our expertise goes beyond conventional testing and we reshape the software development cycle by refining processes and nurturing a culture of quality.
In this way, we elevate the final product and the entire development journey, ensuring sustainable improvement and lasting results. Our close approach and specialized talents promote efficient teamwork and cultural alignment, collaborating to ensure operational excellence and deliver a superior customer journey.
Sofist is specialized in offering tailor-made software quality solutions for your company to revolutionize the customer experience with your digital products. With a flexible and scalable approach, our solutions are available on demand, to meet your company's immediate needs, or regularly, to ensure the ongoing maintenance of your quality culture.
Test and validate your applications throughout the software development cycle, fostering a quality culture.
Automatically monitor whether changes will negatively impact the user experience and your company's revenue.
Evaluate the behavior of applications subjected to a high volume of concurrent users, such as new launches or big events.
Solve urgent projects with our unique exploratory testing method, even with resource and budget constraints.
We like to call those who believe in Sofist partners! After all, that's what developing a Quality Culture is all about: partnership work, in which our experts walk alongside the team of companies that invest their trust in our projects. Here are some of the partners who have built their history with us.
"We had the pleasure of engaging with Sofist to support a project with complex business requirements in the health and beauty industry. Our project was 1/3 complete but it was clear we needed better processes around Quality Assurance and our test strategy. Sofist brought both testing strategy leadership as well as test case development and execution. They significantly changed our customer's perception of the quality process and were very dedicated to learning the business rules and how to engage with the customer and follow their testing processes. They are truly experts in their field."
Chief Customer Officer at VTEX
"Working with the Sofist team on the end-to-end testing of our new website was an absolute pleasure. The approach to testing was marked by extreme care and thoroughness, ensuring that all aspects of the user experience and customer journey were examined meticulously. Sofist addressed user experience and customer journey issues in an orderly manner, providing valuable insights through detailed video documentation. This approach and the easy-to-use dashboard allowed us to quickly identify and resolve problem points, contributing significantly to the overall success of our end-to-end testing process. Thanks to Sofist's expertise and commitment to quality, our end-to-end testing was not only successful, but also paved the way for a seamless relaunch of the site. I really appreciate the professionalism, attention to detail and collaborative spirit they brought to the project. If you're looking for a testing partner that delivers results and improves the overall quality of your site, Sofist is the right choice.
Director of eCommerce at Meats By Linz & Linz Heritage Angus
"Sofist's comprehensive testing of our mobile app and reporting engine uncovered more than 50 critical UI, UX, and functionality issues, providing detailed reports that significantly improved our product quality. Their team seamlessly integrated with our internal reporting system while maintaining efficient communication throughout both engagements. Their thorough analysis identified experience issues we had overlooked, demonstrating their expertise in user-centered testing methodologies. Despite the extensive scope and depth of their testing, Sofist's pricing remained remarkably reasonable, offering exceptional value that prompted us to engage their services twice. The quality of their deliverables and professional approach made Sofist an invaluable partner in elevating our products to meet the highest standards."
VP of Product & Engineering at Torsh
"Sofist addressed UX and customer journey issues in an orderly fashion, providing valuable insights through detailed video documentation. This approach and easy to use dashboard allowed us to quickly identify and resolve pain points, contributing significantly to the overall success of our end-to-end testing process. Thanks to Sofist's expertise and commitment to quality, our end-to-end testing was not only successful but also paved the way for a seamless website relaunch. If you're looking for a testing partner that delivers results and enhances the overall quality of your digital site, Sofist is the team to choose."
Director of eCommerce at Meats By Linz & Linz Heritage Angus
How Magalu optimized its digital performance by implementing performance testing:
"After going through many load and stress tests, we became much more confident. Some applications performed up to 30% better. With fewer machines, we had better performance."
Thiago (Jesus) Catoto, Chief Technology Officer at Magalu
We had the pleasure of engaging with Sofist to support a project with complex business requirements in the health and beauty industry. Our project was 1/3 complete but it was clear we needed better processes around Quality Assurance and our test strategy. Sofist brought both testing strategy leadership as well as test case development and execution. They significantly changed our customer's perception of the quality process and were very dedicated to learning the business rules and how to engage with the customer and follow their testing processes. They are truly experts in their field.
I feel that Sofist takes great care of both its professionals and the service provided. And as a company focused on quality, it needs to be an example of the service it delivers. And it succeeds in doing so. Sofist effectively demonstrates that when quality is taken seriously, it truly makes a difference in any business. I would define our partnership with Sofist as ‘exactly what we needed.
Sofist stands out by helping to develop a quality culture. It’s not just about bringing knowledge to the company but also about enhancing the team's skills. From my point of view, Sofist helped us get faster to where we needed to be. They deliver what they promise. Now, my team has a deeper understanding and can apply quality concepts much more effectively, which has directly impacted the quality of the software we develop.
The partnership with Sofist has helped us to have 100% of our API tests automated and 75% of our end-to-end tests automated. By automating tests, we have increased the quality of our deliverables.
"The partnership between Arezzo and Sofist is strategic. Today, in our main brands, apps represent more than 50% of our revenue. Sofist was very relevant because it allowed us, in a practical and scalable way, to test this experience on all types of devices."
"We've managed to reduce the number of problems that could affect the conversion rate of customers to our application by two thirds. Before, we had to run 10 test scenarios to find a critical problem and today we can run three."
"The team was very efficient and very present at all stages of the tests, showing commitment not only to the success of the project, but also to our results. The quality of the reports generated valuable insights so that we could improve our website and helped us to have a historic Black Friday."
"Working with Sofist was essential for us to achieve our results during Black November. Always very flexible, the testing team was able to provide us with the assertive results that allowed us to perform perfectly during the event."
"The Sofist team has helped us to reinforce the quality culture within our company, naturally transmitting to us the knowledge generated through the work carried out. (...) What is reported to us is always well described and evidenced, and gives us the necessary bases to make more correct and accurate decisions."
"Sofist's know-how can take us to another level of awareness when it comes to load testing. From its flexibility in setting up test scripts to its in-depth understanding of our business, Sofist has proven itself year after year to be a valuable partner for our strategic results."
"Certainly, if we hadn't gone through this battery of tests, the store would have had a lower conversion rate than the current one and, probably, the costs of the operation could have been higher due to problems that were found and solved before the go-live."
"By carrying out load and stress tests on our platform, Sofist showed us the necessary points of improvement so that we could improve our website to the point where it could successfully support the sales of Ingresso Rápido's biggest event in 2019!"
"Because of the complexity of our product, we needed a partner who understood and adapted to the demands of the project. Sofist's team was able to understand this reality and delivered rich, quality analysis throughout the process."
"Sofist has shown itself to be very adept at adapting to the level of complexity of our project, demonstrating a very deep knowledge of technical issues. With unparalleled engagement, communication is fast and efficient, and the value generated has already made us consider hiring other solutions from them."
"The support offered by Sofist goes far beyond day-to-day work, with the team always being very available and flexible to help us with issues that often go beyond the scope of the project. Communication is always clear and effective, and the ability to understand our scenario effectively is a plus."
"Sofist was recommended to us to help identify the critical points that were causing congestion on our platform, so that we could scale the product efficiently. The team was effective, working in a dedicated and committed manner, thus achieving the objective of the work."
"From negotiation to delivery, Sofist proved to be a partner capable of adapting to our mission and providing us with decisive insights that helped us succeed. The results delivered served as the basis for our action plan aimed at improving the quality of the digital experience we were seeking to offer."
"Our experience with Sofist was surprisingly positive, from the initial approach to communication after the tests. We were able to improve the user experience for our e-commerce customers, which was confirmed by the improvement in our online store's productivity indicators."
"We used Sofist at Sofisa Direto to ensure excellence in our products, and it proved to be a simple and right decision. The way we work is highly scalable and allows for short release cycles of new features without unnecessary risks."
"As well as being able to fit into our flow in a very dynamic way, Sofist always does a very consultative job, showing us which solutions are best suited to each reality we present. Always understanding our sense of urgency, the results are delivered quickly, but never fail to add value."
"Because we've been partners for some time, Sofist can easily adapt to our workflow, no matter what the demand is. The testing team is always quick to absorb our needs and provides us with highly relevant results."
"Since the beginning of the partnership, Sofist has shown a high degree of involvement and commitment to Rapiddo's challenges, continuously supporting us in the improvement and evolution of our products. The agility of communication between the teams and the seriousness of the team have produced significant results."
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"Throughout the testing process, the team was ready to fit into our reality, without much need for direction. The team came to the project with full knowledge of our product and acted with great commitment and interest, which was decisive in ensuring the success of our action."
"From the first contact with Sofist, we could see how attentive and involved the team would be with our project. The work was taken very seriously at every stage, which gave us results that matched the criticality of our product. In the end, the value generated was visible and left us certain that the partnership was extremely relevant to our objectives."
"Our partnership with Sofist has already borne fruit and continues to do so. Sofist's testing team has been supporting us for a long time in the homologation of our products, helping to improve the quality of our deliveries and relieving the strain on our product teams."
"The testing team has the expertise to carry out the analysis in a way that really adds value to us, raising relevant points in a creative way and with a lot of detail. When our developers complete a sprint, this partnership gives us the security to guarantee that the best version of our product will be published."
"We turned to Sofist during an urgent demand in our application and the testing team was very precise in understanding in a short time what our real need was, generating quality results just as quickly. The project gave us the support we needed to make improvements to our product quickly."
For the fourth consecutive year, Sofist has been recognized as a leader in Continuous Testing by the ISG Provider Lens™ - Next-Gen Application Development and Maintenance Services 2023 study!
Digital Immunity: what is it and how does it impact on software quality?
